Cancel contract
Cancellation policy for distance selling act
The right of cancellation under distance selling legislation applies to contracts concluded remotely, where the contract was entered into by telephone, fax, correspondence, email or via the internet.
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which the contract was concluded.
To exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. by using the cancellation form above). To comply with the cancellation period, it is sufficient for you to send your notification concerning the exercise of your right of cancellation before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse all payments received from you without undue delay and, in any event, no later than fourteen days from the day on which we receive notification of your cancellation of this contract.
We will use the same means of payment for the reimbursement that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you incur any fees as a result of this reimbursement.
If the course or event booked by you (= service) has already commenced during the cancellation period, you must pay us an amount that is proportionate to the services already provided up to the point at which you informed us of your decision to exercise your right of cancellation, compared with the full scope of the services covered by the contract.
The right of cancellation expires prematurely if we have fully performed the service.